How do I find the right size for my child?
Our amore di mamma size guide will help you choose the right size based on your child’s age and height. Size guide
How do I pay for my order?
amore di mamma accepts a variety of payment methods. These are detailed in the course of the payment process, which takes place on the secured server of our online partner, PayPal. You may choose your preferred method of payment from the country specific options provided.
The options are:
- Quick and convenient payment using your PayPal account. Simply log-on and click the PayPal option with payment according to your saved approach e.g. by credit card or bank transfer.
- Quick and convenient payment by credit card or bank transfer without having to register or log-on to PayPal. The payment methods provided are country specific.
The customer is able to check and confirm the order details following the provision of the required payment information. Payment is only concluded by confirming the terms and conditions and, subsequently, by clicking on the ‘place order’ button.
During the course of the ordering process the customer is informed of the above process as follows:
What is Paypal?
PayPal is our online payment partner. You can pay by credit card, debit card, bank transfer or using an existing PayPal account.
Upon completion you will be returned to the amore di mamma website to finalize your order.
You will be redirected to the PayPal website.
Which countries does amore di mamma ship to?
We ship to the following European countries:
Austria, Belgium, Bosnia, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Great Britain, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia and Spain.
In addition, we ship to the following countries outside Europe:
Canada, Japan, Hong Kong, United Arab Emirates, United States of America.
How much will I be charged for shipping and how long will it take?
Shipping costs vary by country. Our current rates are:
- Within Germany: € 3.95 (free delivery with an order value above € 65.00)
- Delivery time: 1-2 working days
- European Union including Switzerland, Liechtenstein and Monaco: €7.95 (free delivery with an order value above € 75.00)
- Delivery time: 2-5 working days
- All other countries: € 24.95 (free delivery with an order value above € 150.00)
- Delivery time: 5-7 days
We reserve the right to adjust postage charges as and where necessary. These may vary depending on the size and weight of the final order.
For deliveries to countries outside the European Union, the customer must bear any additional customs and importation duties. For more details please contact your local customs office.
How do I return products?
If you are unsatisfied with the items ordered you may return them within 14 days of receipt. The items must be unworn, unwashed and in the original packaging. International customs and import duties are non-refundable for items shipped outside the European Union. Within Germany returns are free. For all other countries the customer has to pay for the return.